Converse - Double billing on November 21, 2017
My name is Victor Coronel. I LIVE IN ECUADOR.
IN NOVEMBER I WAS VISITING NEW JERSEY AND MAKE A PURCHASE FOR THE VALUE OF 69.96 USD. AT CONVERSE STORE NUMBER 03791. AT JERSEY GARDEN MALL ON NOVEMBER 21, 2017. AT 15:17 PM.
THE TRANSACTION NUMBER IS 083892 .. THE NAME OF CASHIER IS JASMINE. ATTACHED TO THIS EMAIL IS THE COPY OF THE INVOICE. AT THE TIME OF PAYMENT.
I DO NOT KNOW WHAT HAPPENED BUT THE STORE COLLECTED ME TWICE THE SAME VALUE TO MY CREDIT CARD. WHEN I ONLY DO ONE SINGLE PURCHASE. PLEASE I NEED TO HELP ME WITH THAT DOUBLE COLLECTION THAT MADE ON MY CREDIT CARD. I MADE THE CLAIM TO MY BANK.
AND IF YOU REGISTER TWO TIMES FOR THE SAME VALUE AND FOR THE SAME CONVERSE STORE. MY NUMBER IN ECUADOR IS 593987****23.
PLEASE I PREFER TO SPEAK IN SPANISH. THANK YOU I HOPE YOU HELP ME TO SOLVE MY PROBLEM.
Reason of review: Problems with payment.
Monetary Loss: $70.
Preferred solution: Full refund.
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