Hi, i would like to ask an assistance with regards to my converse shoes. i bought the shoes from Robinson's Mall here in Dumaguete City Philippines last May in their department store.
In 3 months it started tearing apart and i got all the photos for proof. I get back to the mall and i was advised to directly send an email for a complaint. Ive been MARKETING@CONVERSE.COM.PH/SALES@CONVERSE.COM.PH but there was no reply eversince. Ive been sending messages also to the Converse Philippines facebook page with this URL link ,https://www.facebook.com/Converse.PH, but i got no response.
so im stuck now. what could i do with these..i badly need your help. I really love converse ever since and this is my first nightmare with the quality.
Please help me. Thanks.
Product or Service Mentioned: Converse All Star Sneakers.
Reason of review: Bad quality.
Monetary Loss: $2950.
Preferred solution: Let the company propose a solution.
I didn't like: No quality.