Converse
Reviews and Complaints
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Verified ReviewerMy order still hasn't been processed. I ordered a size 7.5 black low top in ladies, it is to be paid through AFFIRM, LOAN ID NUMBER IS 2F49-PH9J. PLEASE CHECK YOUR FILES. Thanks, Blaine A. Pitney,
- Nice fit and comfortable
- No holds bar
Preferred solution: I would like for the be filled
User's recommendation: I would recommend
Looking for a particular sneaker that I'm having trouble finding
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Durban, Kwazulu-NatalJack Purcell
User's recommendation: Good
Horrible website experience
Preferred solution: I need to speak to someone about this bogus process
User's recommendation: Don't trust this site
Cancel order urgently
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellingham, WashingtonRefund
User's recommendation: I want to refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong shoes delivered
- Daughter loves them
- You never know if you will get the right size or not
Preferred solution: Full refund
Return not credited to my account.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kalamazoo, MichiganExchange shoes
User's recommendation: Shoes run big
Coupon not working 25%off
- Newsummer
Preferred solution: Price reduction
Exchange
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jharsuguda, OdishaMy order was not placed but my money was debited from my account.
I ordered a pair of grey chuck all star sneakers through Converse website on 16/06/2023 . During the payment process my money got debited but my order was not placed.
I don't know what is the reason behind this issue. I complained the same day and I'm sending email to the company on a regular basis, all i get is deadline from them . Till now every deadlines has been crossed but there is no such action taken from their side . This is pathetic.
4299 is a huge amount and the company is taking no response from their side.
It's high time i want my query to be resolved soon. Please look into my problem , I am a student and the amount for me is a lot please understand this and please refund my money as soon as possible.
User's recommendation: My experience about the service is bad.
Exchange
Preferred solution: Exchange of shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder paid nothing received at all no communication
- No communication if order late
Preferred solution: Apology
User's recommendation: don't buy from them online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOut dated, SLOW
The customer service rep was very nice and helpful. He sounded like he was in a cave and difficult to hear.
The issue is not resolved.
Converse received my order on January 18th, processed it on the 19th, and today is January 26th.
I was told it would probably be 5 more business days at the minimum before I received my refund.
That means 7 more days- a week from today.
You received my return on the 18th and I was told I wouldnt receive my refund till the February 2nd at the earliest. Im not sure exactly why it would take 15-16 days minimum to process such.
Ohhhhh, and get this!
I returned the package just as I received it, I never even opened it.
Preferred solution: Full refund
User's recommendation: Pass
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